When to Select Single User
You should select this option if you want to share a Gmail label or some other folder of some of your account (or, in general, of the account
you have credentials (username and password)).
For example, you want to share Gmail label "Invoices" from your Gmail account with your team.
When to Select IT Admin
You should select this option if you are a
Google Apps admin of your company and you want to
set up sharing which will aviable to selected (or all) Gmail accounts in your company. For example, you are the Google Apps admin of domain
@acme.com and you want
to setup a Gmail label called "HR" and ensure that this label is shared and available for users
bob@acme.com,
alice@acme.com,
hr@acme.com, etc.
This options is a good choice for the following cases:
-
Tech-Challenged Employees: Some employees might not know how to create a Gmail Label share, and might didn’t understand who to share labels with. While they grasped the concept that they could comment on emails as a team, they might not be able to correcly maintain sharing and permissions for Gmail Labels. These kinds of employees needed some hand holding.
-
Security and Control:The IT admin will be able to control and see all Gmail Labels that’s being shared by users in the domain, get reports of what is being shared and ability to delete selected shared labels or comments.
